Month: May 2022

conversational chatbot

How to distinguish between chatbots and conversational AI ?

May 23, 2022

A chatbot is something that most people can envision and comprehend, whereas conversational AI is more technical or complex. This article covers all the key factors that differentiate chatbots and conversational AI.  What is a Chatbot? A conversational chatbot, often recognised as a virtual assistant, is a robot that can interpret and respond to human […]

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zoho crm sms integration

How can I send a WhatsApp Message from Zoho CRM?

May 20, 2022

Zoho CRM is a popular CRM application that allows organisations to collect client leads and communications from various online sources, such as websites and social media platforms. Business organisations may now combine WhatsApp with Zoho CRM to make it more powerful and user-friendly, making it more effective. With more than 2 billion users on WhatsApp, […]

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